[svlug] Maybe its time to gin up the refund squad

[Christian Einfeldt]

*"A French user asked for a refund after buying a ASUS computer that came
with Windows XP and other software pre-installed. ASUS tried to apply a
procedure which cost more money to the consumer that they will give back ...
The court ruled in favor of the user, who received back 130 Euro (~200 $)
for the software. Here is the ruling
<http://www.aful.org/media/document/Jugement-Hordoir-ASUS-20080430.pdf>(PDF,
French). In France, this is the fourth victory for refund seekers
during the last two years, and many people are now filing for
refunds<http://www.zdnet.fr/actualites/informatique/0,39040745,39380324,00.htm>(in
French). Two French associations (
AFUL <http://www.aful.org/> and April <http://www.april.org/>) published a
press release on this
victory<http://www.aful.org/communiques/court-paris-ufc-darty>the same
day a important hearing happened."
* The English-language press release linked above gives a pretty good idea
of what happened here, for those unsuited to wading through French.

http://news.slashdot.org/news/08/05/19/0154224.shtml
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