[svlug] Looking for DSL recommendations

[Daniel Gimpelevich]

On Fri, 19 Jan 2007 17:33:10 -0800, Joel Seidman wrote:

> This
> was nostalgic! I'm the original poster  and can report on two years of
> enlightening experience. I first went with Sonic, based on the (mostly)
> favorable recommendations I got on this list. Thank you again.
> Completely happy with their service. No outages that I know of and no
> problems at all. The only reason I didn't stay with them was that
> around a year ago, ATT made a big price drop ($12.95), and it took
> Sonic several months to respond to it. DSL Extreme matched it almost
> immediately. We would have had to pay over double that rate to stay
> with Sonic, so I reluctantly switched to DSL Extreme, which I am about
> to renew for another year. They have been trouble free also, including
> the transition, which was seamless. No problems at all and minimal
> interaction with them over anything. It's been obvious, though, that
> Sonic's support was more user cuddly. Live people answering the phone
> and all that. And I think it's great that Dane Jasper often responds on
> ba.internet. At this point I think either one is quite acceptable for
> casual use like mine, and I'm going for minimum hassle by renewing.
> 
> Sonic
> DSL includes dialup, but DSLExtreme charges $5 extra for it, so I can
> see why they'd push it. I decided to forgo it since, in two years of
> DSL, I never had the need. (We did have one 10-minute outage, in which
> POTS was lost also.) Sonic's policy of billing for dialup before the
> DSL was even working was kind of annoying. I don't know if they still
> do that, but it makes even less sense today.
> 
> A final thought
> regarding Linux. If I DID have a problem with DSLExtreme, and I imagine
> with ATT, too, I would boot Windows before calling tech support, and I
> wouldn't mention Linux. I doubt that's necessary with Sonic.
> 
> Hope this helps someone.
> 
> -- Joel

It'll be interesting to see how AT&T U-verse will affect the landscape.
Currently, that's available only in Cupertino, Saratoga, and Los Gatos:
https://uverse1.att.com/launchAMSS.do