[SVLUG-Jobs] Job Posting - Linux Product Support Engineer at Wind River Systems

[Jennings, Margret]

Linux Product Support Engineer, Alameda, CA

 

Please send your resume to:  margret.jennings at windriver.com

 

Wind River Systems in Alameda has a great opportunity for a Linux Product Support Engineer. The candidate we are seeking is an excellent communicator, both written and verbal, with a strong desire and ability to work with the customer to resolve their technical problems by troubleshooting and debugging OS issues in a real-time embedded environment.

 

We will consider relocation for the right candidate!

 

Please note:   this is not a Development or IT position for Systems Administration or Desktop Support.  

 

Duties:

- Provide technical customer support on Wind River products

- Communicate effectively with customers to resolve their problems

- Communicate effectively with account teams on customer issues

- Document customer issues and resolutions accurately and thoroughly

- Develop technical content for online support site

- Participate in support process improvement activities

 

Requirements:

- Strong Linux knowledge

- Strong C or C++ knowledge

- Comfortable with UNIX and/or Windows development environments

- Device driver development experience highly desired

- Strong familiarity with working with the Open Source Community

- Software development experience on one or more common embedded processor types (PowerPC, MIPS, X86, ARM, etc)

- Experience in embedded systems programming a plus

- Strong troubleshooting skills

- Strong written and verbal communication skills

- Self-motivated, independent and comfortable working directly with customers

- Technical or field support experience preferred

- Experience writing Linux kernel modules

- BS in Computer Science, Electrical Engineering or equivalent experience

 

Wind River is the global leader in Device Software Optimization (DSO). Wind River enables customers to develop and run embedded device software better, faster, at a lower cost and more reliably. As the experts in embedded systems, our market is "a world of smart devices" - anything with a microprocessor that isn't a computer. Founded in 1981, Wind River is a worldwide leader in an industry that is growing exponentially. Based on the beautiful Bay just outside of San Francisco in Alameda, California, Wind River has over 1,200 employees worldwide.

 

 

 
Margret Jennings 
Recruiter
Wind River 
500 Wind River Way 
Alameda, CA 94501 
Email:  margret.jennings at windriver.com <mailto:margret.jennings at windriver.com>