[web-team] Linode Support Ticket 16507235 - svlugmicah (svlugmicah) - ToS Violation - Spam

[support@linode.com]

Support Ticket 16507235 has been updated by Linode:

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Hello,

We have received a report of Spam originating from your Linode. This is most likely the result of a system compromise. If we have not heard from you in 24 hours, we may need to place network restrictions on your Linode to prevent further abuse.

In order to consider this resolved we will require the following from you:

   * Information about why this email might have been marked as spam

   * Steps taken to prevent this activity from reoccurring

We're here to help provide guidance, but keep in mind that investigating this on your behalf is beyond the [1]scope of our support. Our Community Questions site can offer guidance in resolving this issue:

   * [2]Why are my emails getting marked as spam?

   * [3]I've noticed some suspicious activity on my Linode, what do I do?

If you need additional assistance, you can always create your own post on our Community Questions site to get help from the [4]Linode Community. If you determine that you are unable to resolve this issue yourself, we strongly suggest that you [5]rebuild your Linode.

Regards,
Linode Support Team

[1] https://www.linode.com/docs/platform/billing-and-support/support/#scope-of-support
[2] https://www.linode.com/community/questions/17685/why-are-my-emails-getting-marked-as-spam
[3] https://www.linode.com/community/questions/467/ive-noticed-some-suspicious-activity-on-my-linode-what-do-i-do
[4] https://www.linode.com/community/questions/
[5] https://www.linode.com/docs/troubleshooting/rescue-and-rebuild


Report Details:

https://linode.abusehq.net/share/Aon0te-75JAitkJTrNIn6g

Within the Network Abuse Report page, please click the "Show" button at the right of every event for more details.


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Please use https://cloud.linode.com/support/tickets/16507235 to respond to this ticket.

Thank you,

Linode.com
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