[web-team] Linode Support Ticket 13164612 - svlugmicah (svlugmicah) - Phishing example, just rec'd (no response needed)

support@linode.com support at linode.com
Sat Dec 21 16:53:13 PST 2019


Support Ticket 13164612 Linode 'svlugmicah (svlugmicah)' has been updated by mcivitarese:

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Hi there,

Thanks for forwarding this along. The email you forwarded us is phishing spam. This correspondence did not originate from Linode, nor did Linode authorize its creation or distribution. We're actively working on measures to prevent our domains from being spoofed, which will mitigate phishing campaigns in the future.

If you logged in to the link in the above referenced email, you should immediately change your password through the Login page:

[Reset Password](https://login.linode.com/forgot/password)

I also recommend that you consider enabling 2FA for an additional layer of [security](https://linode.com/docs/security/linode-manager-security-controls/):

[Enable Two-Factor Authentication](https://linode.com/docs/security/linode-manager-security-controls/#enable-two-factor-authentication)

Check out this post on our [Community Site](https://www.linode.com/community/questions/19094/phishing-emails), which has some more helpful information about ways to recover from a compromise and harden security to ensure it won’t happen again.

If you haven't previously used our Community site, you can get started by following these steps:

1. Navigate to https://www.linode.com/community/questions/ 
2. Click the green **Log In** button
3. Sign in using your Linode Manager account
4. Once you are logged in, you will be prompted to create a unique Community Questions site display name (You can use your current Linode username, but we encourage you to pick something new to help protect your privacy) 

Thanks again for making sure we were aware of this email. Please let us know if you have any questions.

Take care,
Michael C.
Linode Support Team

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Please use https://cloud.linode.com/support/tickets/13164612 to respond to this ticket.

Linode Community: https://www.linode.com/community/
Linode System Status: https://status.linode.com/

This ticket will be closed if not updated within 96 hours.

Thank you,
Linode
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