[web-team] Linode Support Ticket 12764257 - Other - Scheduled Linode Maintenance

[support@linode.com]

Support Ticket 12764257 regarding account 'SVLUG' has been updated by 'Linode'

--------------------------------------------------
Hello,

Maintenance is required for one or more of your Linodes' physical hosts.

Recently, we identified a commit to the upstream Linux kernel[1] as the cause of an increase in emergency maintenance on our platform. After implementing and gaining confidence in a fix, we are now ready to roll this update out to the remainder of our fleet. We're confident this will resolve the bug and ultimately lessen the amount of unplanned maintenance for your Linodes as a result of this specific issue.

Here are a few key points about this maintenance:

- Your maintenance schedule can be found at the bottom of this ticket, and also within the Linode Manager[2]. If you have a Linode that is not included in this list, it does not require any maintenance at this time.
- These maintenance windows cannot be altered, postponed, or rescheduled, and rebooting your Linode ahead of time will not remove the need for this maintenance.
- A two-hour window is allocated. However, the actual downtime is typically less than 30 minutes.
- Your Linode(s) will be cleanly shutdown and will remain inaccessible during the maintenance window. After the maintenance has concluded, each Linode will be returned to its last state (running or powered off).
- These updates affect the underlying infrastructure that your Linode(s) reside on and will not affect the data stored within your Linode.
- To ensure your Linode's essential services (MySQL, Apache, NGINX, etc.) return successfully upon reboot, we strongly recommend that you review our Reboot Survival Guide[3] prior to the start of the maintenance period. If you encounter any connectivity issues after the maintenance is complete, please refer to this Community Site post[4].

Please let us know if you have any questions or concerns. Thanks!

-Linode

[1] https://lkml.org/lkml/2019/1/8/905
[2] https://cloud.linode.com/linodes
[3] https://linode.com/docs/uptime/reboot-survival-guide/
[4] https://www.linode.com/community/questions/323/my-linode-is-unreachable-after-maintenance

--

Your maintenance schedule in UTC is as follows:

	* 2019-10-24 9:00:00 AM UTC - svlugmicah
--------------------------------------------------

Please use https://cloud.linode.com/support/tickets/12764257 to respond to this ticket.

Linode Community: https://www.linode.com/community/
Linode System Status: https://status.linode.com/

This ticket will be closed if not updated within 96 hours.

Thank you,
Linode.com