[web-team] Linode Support Ticket 8120289 - Critical Xen Maintenance / Reboot Schedule

[support@linode.com]

Hello,

Linode has received several Xen Security Advisories (XSAs) that require us to perform updates to our legacy Xen host servers. We must complete these updates before June 20th. For general information, please see our status page post below:

https://status.linode.com/incidents/v1tg82dd8hq9

Your Linodes have been assigned a maintenance window in which a reboot will occur. These times are listed within the Linode Manager[1] in the timezone set in your user's My Profile[2]. Your schedule in UTC timezone is as follows:

 * 2017-06-16 12:00:00 PM UTC - svlugmicah

These upgrades do not affect KVM Linodes. The time sensitive nature of these advisories means that your maintenance windows are unchangeable. However, if you upgrade to KVM, you can take the upgrade at anytime before the scheduled maintenance, and avoid this maintenance altogether.

KVM also has lots of other benefits. Performance is generally better, and we recently announced free RAM upgrades, new plans, and new datacenters that are all KVM-only:

https://www.linode.com/docs/platform/kvm-reference
https://blog.linode.com/2015/06/16/linode-turns-12-heres-some-kvm/
https://blog.linode.com/2016/06/16/linodes-13th-birthday-gifts-for-all/
https://blog.linode.com/2017/02/14/high-memory-instances-and-5-linodes/

We highly recommend you take this opportunity to upgrade to KVM. To do so, click the 'Upgrade to KVM' link in your Linode's Dashboard. If you're in Tokyo 1 and would like to upgrade to KVM, please reach out to our Support team about migrating to Tokyo 2.

During the maintenance window, your Linodes will be cleanly shut down while we perform the updates. Your Linodes will be inaccessible during this time. A two-hour window is allocated, however the actual downtime should be much less. After the maintenance, each Linode will be returned to its last state (running or powered off).

Please let us know if there is anything we can do to assist.

[1] <https://manager.linode.com/linodes>
[2] <https://manager.linode.com/profile>

--Linode


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https://manager.linode.com/support/ticket/8120289