[svlug] Re: File Bug Reports

[J C Lawrence]

On Wed, 24 Nov 2004 11:53:09 -0800
Breen Mullins <bpm at idiom.com> wrote:
> On Wed, Nov 24, 2004 at 11:14:05AM -0800, Roland Krause wrote:

> Sometimes a user isn't entirely sure if he's looking at a bug or not,
> and is asking for more information.

Quite.  Also sometimes a user doesn't know where the bug is (which
app/component) and so doesn't know what to submit it against.

> Rather than Don's preemptive approach, I'd prefer a note in the
> guidelines reminding subscribers that reporting bugs is the way that
> Open/Free software is improved, and that if the list helps identify a
> bug "we will remind you to file a bug report with the appropriate
> developers".

+1

--
J C Lawrence
---------(*)                Satan, oscillate my metallic sonatas.
claw at kanga.nu               He lived as a devil, eh?
http://www.kanga.nu/~claw/  Evil is a name of a foeman, as I live.