[svlug] Web base Trouble ticket

[Anthony Ettinger]

dotProject is another good one, easily customizable.
we just started using it at work, and have been quite
happy with it. It's flexible enough for project
management, bug tracking and issue tracking.


--- Jeffrey Siegal <jbs at quiotix.com> wrote:
> Akbar S. Ahmed wrote:
> > Isn't bugzilla more of a bug tracking tool than a
> ticket tracker? As a 
> > ticket tracker bugzilla may be limited (I've never
> used it in this 
> > capacity), but as a bug tracking tool (its
> intended use) I believe it is 
> > the benchmark upon which all other bug tracking
> tools are measured.
> 
> I'm not sure exactly how you want to define the
> categories, but I'd say 
> its features are pretty lacking for bug tracking
> too.  But it may still 
> be the benchmark when it comes to something open
> source and able to 
> handle a large volume of issues.
> 
> 
> 
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> svlug at lists.svlug.org
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=====
Anthony Ettinger
apwebdesign at yahoo.com
http://www.apwebdesign.com
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