[svlug] Open Source Criticism Questions

Richard Sharpe rsharpe at richardsharpe.com
Fri Aug 22 20:54:13 PDT 2003

On Fri, 22 Aug 2003, David E. Fox wrote:

> > 
> > If you pay for support for Ethereal (which some people are interested in), 
> > then what you have is a service contract, AFAICS, not a product. It would 
> Agreed - but how does one justify invoicing shipping and handling (and I
> have seen this on license and service contract renewals)? 

Sure, there are some people getting away with murder out there, but that 
does not detract from my argument.

Paying for support of an open source software package is a service, It 
will be covered by a contract between the two parties.

Richard Sharpe, rsharpe[at]ns.aus.com, rsharpe[at]samba.org, 
sharpe[at]ethereal.com, http://www.richardsharpe.com

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