[svlug] Open Source Criticism Questions

Jeffrey Siegal jbs at quiotix.com
Fri Aug 22 20:03:55 PDT 2003

David E. Fox wrote:
>>If you pay for support for Ethereal (which some people are interested in), 
>>then what you have is a service contract, AFAICS, not a product. It would 
> Agreed - but how does one justify invoicing shipping and handling (and I
> have seen this on license and service contract renewals)? 

Shipping and handling are services.  What's the issue here?

More information about the svlug mailing list