[svlug] Open Source Criticism Questions

[David E. Fox]

> 
> If you pay for support for Ethereal (which some people are interested in), 
> then what you have is a service contract, AFAICS, not a product. It would 

Agreed - but how does one justify invoicing shipping and handling (and I
have seen this on license and service contract renewals)? 

> Richard Sharpe, rsharpe[at]ns.aus.com, rsharpe[at]samba.org, 
> sharpe[at]ethereal.com, http://www.richardsharpe.com
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