[svlug] Registrars?
Ian Kluft
ikluft at thunder.sbay.org
Fri Aug 9 21:03:31 PDT 2002
>From: Greg Herlein <gherlein at herlein.com>
>Well, Registrar.com got bought by Verisign, who has proven to be
>a royal pain in the rear this week... and since I am pondering
>creating a new domain for a project, I'm curious who else is
>still in the registrar market.
>
>Can anyone recommend a good registrar?
I moved all my domains from Verisign/NetSoil to Domain Discover.
I recently finished moving the last of them there.
I found them a couple years ago through a domain buyer's guide that
unfortunatley has since shut down. They compared registrars based
on price, service, and registration agreements.
For example, with Verisign/NetSoil, you can register the domain. But
they own it according to the agreement. I decided that was an important
criteria to fix. But it eliminated all the most inexpensive registrars
at the time. I won't try to say that the one I found is the only good
one - undoubtedly there are others. But those are the criteria you
should look at when selecting a registrar.
Domain Discover ( http://www.domaindiscover.com/ ) looked to me like one
of the best by the criteria...
* Almost everything can be done by self-service through their web interface
* Their web site behaves well with Mozilla and Netscape. (No Windoze-only
"feature" restrictions.)
* Good support - they stake their reputation on it (and I can confirm
they're responsive for the few times I needed help)
* You own your domains according to their agreement
* The price is reasonable, a little less than Verisign/NetSoil.
* During a domain transfer, they tell you when things happen and status
changes along the way.
One thing to watch for when transferring domains from Verisign/NetSoil is
that they'll send an e-mail to the domain's administrative contact asking
for confirmation. Read it carefully because there's a response code
hidden deep inside the message that you must MANUALLY PASTE INTO THE SUBJECT
of your e-mail reply to them. And the reply must have a From address which
matches their record of the admin contact. Even once you comply with
that, they might reject the transfer claiming they never got a response
from the admin contact. (I even had some cases that they never sent the
confirmation message and rejected it when they got no response.) Re-initiate
the transfer and keep trying - it eventually works. This almost seemed
intentional because all their delaying factors came into play at once when
I transferred thunder.com and thunder.net away from them, as if they wanted
to keep them. It could be explained by incompetence but the conincidence
is suspicious.
It's a relief to be rid of Verisign/NetSoil. I never want to do business
with them again.
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