[svlug] Laptop horrors: AC Power supply breakage
Karsten M. Self
kmself at ix.netcom.com
Tue Nov 20 02:08:01 PST 2001
on Mon, Nov 19, 2001 at 01:32:04PM -0800, Karsten M. Self (kmself at ix.netcom.com) wrote:
> I'm having one of those interesting "customer service from hell" stories
> at the moment. The key plot element is the laptop I purchased earlier
> this year. Appears one of the problems is that the internal power
> supply connector has broken loose from the motherboard, the connectors
> being three solder points. The problem dates to the first few months of
> use of the system. It has been dropped once, from about three feet,
> onto a well-carpeted floor, after which the system seemed fine.
> The service vendor is ARM Computers (http://www.armcomputer.com/).
Interesting what a Google search will pull up. Two customer
"I wouldn't buy from ARM Computer if they sold the LAST notebook on
"Pros: It would be a nice machine if it worked.
Cons: The company that sells it is unhelpful, and incompetent at
customer relations. For God's sake, don't buy from ARM. Their idea
of improving the bottom line is squeezing the customer. BEWARE!!"
Coincidence? I think not.
Karsten M. Self <kmself at ix.netcom.com> http://kmself.home.netcom.com/
What part of "Gestalt" don't you understand? Home of the brave
http://gestalt-system.sourceforge.net/ Land of the free
Free Dmitry! Boycott Adobe! Repeal the DMCA! http://www.freesklyarov.org
Geek for Hire http://kmself.home.netcom.com/resume.html
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