[svlug] DSL woes

Jeffrey B. Siegal jbs at quiotix.com
Tue May 9 11:54:42 PDT 2000


> > The PUC's answer (I kid you not,
> > I asked two different PUC people the same question) is that I have to
> > get a confirmed appointment -- IN WRITING -- from PacBell, before
> > they will be able to take action, because essentially, they go "oh
> > its your word against theirs, do you have any documentation?"

Have at least one impartial witness monitor the call, and then have the
witness file a sworn affidavit with the PUC attesting to the confirmed
appointment.





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